Table 2 Comparison of patient consultation times and outpatient postoperative review rate between instant messaging platform group and traditional telephone consultation group (patient consultation times comparison)
Approach to counseling | Total number of patients | Total number of consultations (telephone follow-ups) | Average | Standard deviation | p (T text) |
|---|---|---|---|---|---|
APP | 358 | 1163 | 3.24 | 2.52 | - |
Phone | 190 | 305 | 1.61 | 0.86 | - |
Total | 548 | - | - | - | < 0.05 |